Within six months of distribution, customers who received personalized energy reports became more engaged and satisfied with Rocky Mountain Power than they were previously. To better support this underserved customer group, Rocky Mountain Power deployed digital communications that increased awareness of each business’ individual energy usage as well as the programs and products available for SMB owners to operate more efficiently, save money and reduce their carbon footprint. "We’re honored to be recognized by SECC for spearheading a program that simultaneously addresses our customers' needs and improves customer satisfaction."Īccording to the SECC, SMBs attract less than 5 percent of utility spending on energy efficiency programs and participate in demand-side management programs at a rate three times lower than non-SMB accounts. "Small-to-medium-sized businesses represent one of the largest demographics among our commercial customers, and we recognized a powerful opportunity to become a resource for helping them better manage their operational expenses," said Barbara Modey, customer satisfaction market research manager at Rocky Mountain Power.
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View the full release here: īidgely congratulates Rocky Mountain Power for being named Smart Energy Consumer Collaborative's Best Practices Award winner for successfully enabling greater energy efficiency among small-to-medium businesses. For the first time, the utility’s SMB customers received appliance-level consumption breakdowns that enabled them to better understand how time-of-use affects their energy bill as well as make smarter energy-saving decisions. Leveraging meter data and Bidgely’s UtilityAI™ analytics to identify individual consumption patterns, Rocky Mountain Power delivered digital, personalized energy usage reports to more than 60,000 SMB customers across Utah, Idaho and Wyoming. MOUNTAIN VIEW, Calif., May 25, 2022-( BUSINESS WIRE)- Bidgely celebrates Rocky Mountain Power's recognition as the Smart Energy Consumer Collaborative’s (SECC) 2022 Best Practices Award recipient for engaging and enabling its small-to-medium (SMB) business customers to achieve greater energy efficiency. While providing safe, reliable electric service to our customers, we strive to be good stewards by conserving natural resources, developing innovative solutions, growing renewable resources, reducing emissions, protecting habitats and more.Berkshire Hathaway Energy’s Rocky Mountain Power utility recognized for increasing engagement and satisfaction with commercial customers Protecting and enhancing the environment is a core principle for Rocky Mountain Power. Rocky Mountain Power and our charitable Foundation are partners in your community, helping to educate youth, improve public safety and strengthen the economy. Working closely with state and local partners, we help communities enhance their economic vitality ? attracting top companies and high-paying jobs. Utah Power & Light (UP&L) was formed in 1912 from several small electric companies in Utah, Idaho and western Colorado. Our company dates back to 1881, when Salt Lake City became the fifth city in the world to have central station electricity. Give us a call for all your electrical needs! We are committed to helping you save energy and money with the right kind of information and resources to get the most out of each dollar.
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